Terms and Conditions

• The Optical Network Unit (ONU) / Router installed at the subscriber's unit for the implementation of TECH-NIK Services remain the property of the provider, unless purchased by the subscriber. Thus, it is imperative for the subscriber to properly maintain the ONU and its accessories. The subscriber shall pay for the cost of any units damaged due to his/her negligence. ONU device is covered by a limited two-months warranty from the purchase date.
• Special implementation such as in-house roughing-ins and any other configuration may be separately billed to the subscriber.

• Billing is advance and shall commence at the date of acceptance as indicated in the Job Order Form. For those existing subscribers who want to subscribe to the new plans, the effective date of the new plan will start on the next billing period.

• All payments shall be made on or before the due date through TECH-NIK designated Bank Accounts, electronic payments, through its Data Center or the company's duly authorized representative.

• Any unpaid bill beyond the payment terms shall be subject to monthly interest, penalty, handling, admin fees and finance charges equal to 30% of the outstanding amount which will commence from the due date.

• Payments shall be applied first to bills in arrears, including interest. The balance will be applied to the current obligation

• In addition to the fees and charges you incur in the normal use of service, we may charge you for administration fee and other similar charges which may include late, payment fees, reconnection fees, downgrade fees, relocation fees, and service charge as may be stated in your subscription plan. Other rates are applicable for commercial use such as Internet Cafe, Realty Offices, and any other Small Office/Home Office Businesses.

• The company is authorized to offset/deduct any outstanding balance from the subscriber's deposit, should he/she fail to settle promptly his/her account.

• TECH-NIK may suspend the service without prior notice should they find:

1. That the subscriber fails to pat beyond the payment period;
2. If the subscriber is found out committing any unauthorized transfer or tampering of the hardware/device/modem;
3. Allowing other person to transfer or tamper the hardware/device/modem without prior consent from TECH-NIK.

• TECH-NIK is not an exclusive fixed-line provider. All residents/tenants are free to apply to other ISPs. Should they apply to other networks, they are encouraged to settle their outstanding obligation with TECH-NIK to avoid unnecessary litigation.

• No lock-in period for the subscription and no penalties for disconnection will be in effect.

It is agreed that the subscriber/unit owner shall be solidarily liable to the renter.

• TECH-NIK is not liable for any disruption due to fortuitous events caused by the principal providers, or if the subscription applied is  for the residential plan but used for commercial purposes, such as home-based or online business.
• No rebates are given in case of sudden power outage and or unexpected downtime from main service providers.
• These amended terms and conditions shall supersede the previously signed terms and conditions for existing subscribers.

Subscriber’s Declaration

• I hereby confirm the foregoing information to be true and correct, and the supporting documents genuine for the purpose of this application. I hereby authorize TECH-NIK to verify such information from whatever source including any amendment or modification of the same to confirm its veracity in compliance with the Data Privacy Act of 2012, it’s implementing rules and regulations, and any other issuances of the National Privacy Commission of the Philippines

• I hereby confirm that my connection will be terminated after 5 days of non-payment after the due date.
• I acknowledge that there are times when the connection speed is not stable and can be cut due to top maintenance, natural occurrence, and problem with devices and due to our provider.

• I hereby authorize TECH-NIK to use my information for communications related to marketing or cross-marketing only that will be needed to process my application and not be given to outside entities or used for outside purposes, in compliance with the Data Privacy Act of 2012.

• I hereby agree that violation of terms and conditions hereof shall already give TECH-NIK the option to extra judicially cancel or rescind the contract which right TECH-NIK reserves to exercise at the proper time.

TECH-NIK is authorized to inspect the installed TECH-NIK devices inside the subscriber’s unit for maintenance and support.